Privacy Policy
A legal disclaimer
Privacy Policy
Last updated: 01/02/2026
1. Who we are
Leo Trainer London operates the website www.leotrainerlondon.co.uk
We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller:
Leo Trainer London
Email: Leotrainerlondon@gmail.com
Phone: +44 7364 121800
2. Personal data we collect
We may collect and process the following types of personal data:
Information you provide directly:
Name
Email address
Phone number
Postal address (if applicable)
Information you provide in contact forms or enquiries
Information related to coaching/consultations (e.g. goals, training history, relevant medical or health information you choose to share)
Information collected automatically:
IP address
Browser type and version
Device type and operating system
Pages visited, time and date of visit, time spent on pages
Referring website
This information may be collected via cookies and similar tracking technologies. See Section 7 – Cookies.
Payment information:
We do not store full payment card details on our servers.
Payments may be processed by third‑party providers such as [Stripe/PayPal/GoCardless], who will collect and process your payment information. Their use of your data is governed by their own privacy policies.
3. How we use your personal data
We use your personal data for the following purposes:
To respond to your enquiries and provide customer support
To provide coaching and training services requested by you
To manage bookings, payments, and client accounts
To send you service‑related communications (e.g. session confirmations, program updates, important changes)
With your consent, to send you marketing communications (e.g. newsletters, offers, updates)
To improve our website, services, and user experience
To maintain the security and integrity of our Site
To comply with legal or regulatory obligations
We will only process your personal data when we have a lawful basis to do so, such as:
Your consent
Performance of a contract with you
Our legitimate interests (e.g. running and improving our business)
Compliance with a legal obligation
4. How we share your personal data
We may share your personal data with:
Service providers who help us operate our business and website, such as:
Website hosting and maintenance providers
Email and marketing platforms (e.g. [MailerLite/Mailchimp])
Analytics providers (e.g. Google Analytics)
Payment processors (e.g. Stripe, PayPal, GoCardless)
Coaching / client management software (e.g. [Trainerize/TrueCoach])
These third parties are only allowed to use your data to provide services to us and must handle your data securely and in accordance with applicable laws.
We may also disclose your personal data:
If required to do so by law or to respond to valid legal requests
To protect our rights, property, or safety, or that of our users or others
In connection with a business transaction such as a merger or sale of assets (if applicable)
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5. International data transfers
Some of our service providers may be located outside the UK or the European Economic Area (EEA).
Where your personal data is transferred internationally, we ensure that appropriate safeguards are in place, such as:
Adequacy decisions by the UK government, or
Standard contractual clauses approved by the UK or EU authorities.
6. Data retention
We will retain your personal data only for as long as necessary to:
Provide the services you have requested
Meet our legal, accounting, or reporting obligations
Resolve disputes and enforce our agreements
Retention periods vary depending on the type of data and the purpose of processing. When personal data is no longer required, we will securely delete or anonymise it.
7. Cookies and tracking technologies
Our Site uses cookies and similar technologies to:
Enable key website functions
Analyse traffic and usage (e.g. via Google Analytics)
Improve the performance and user experience of our Site
What are cookies?
Cookies are small text files placed on your device when you visit a website.
Types of cookies we may use:
Strictly necessary cookies – required for the website to function properly
Analytics/performance cookies – help us understand how visitors use the Site
Functionality cookies – remember your preferences
Where required by law, we will ask for your consent before using non‑essential cookies. You can manage cookies through your browser settings and cookie consent tools on our Site. However, blocking some cookies may affect how the Site functions.
For more information on cookies, you can visit: www.allaboutcookies.org
8. Your rights (UK / EU data subjects)
Under data protection laws, you may have the following rights regarding your personal data:
Right of access – to request a copy of the personal data we hold about you.
Right to rectification – to request correction of inaccurate or incomplete data.
Right to erasure – to request deletion of your data, where there is no good reason for us to continue processing it.
Right to restrict processing – to request we suspend the processing of your data in certain circumstances.
Right to data portability – to receive your data in a structured, commonly used, machine‑readable format and/or have it transmitted to another controller.
Right to object – to object to processing based on our legitimate interests or for direct marketing.
Right to withdraw consent – where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at:
Email: Leotrainerlondon@gmail.com
Address: 36, Magnolia Street, West Drayton, UB7 7UN, England, UK
We may request proof of identity before responding to certain requests.
You also have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Telephone: 0303 123 1113
9. Children’s privacy
Our services and Site are not directed at children under the age of 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.
10. Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
11. Third‑party websites
Our Site may contain links to third‑party websites or services that are not operated by us.
We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of any third‑party sites you visit.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Leo Trainer London
Email: Leotrainerlondon@gmail.com
Address: 36, Magnolia Street, West Drayton, UB7 7UN, England, UK
Phone:+44 7364 121800